Refunds & Cancellation
How to cancel your The Journey In subscription and when refunds apply. Last updated November 7, 2026.
Cancel anytime
Open the account menu and choose Manage subscription, then Cancel. There's no fee and no need to contact us. Your paid features stay on until the end of the billing period you've already paid for, then your account returns to the free plan. Your saved threads stay.
Refunds
- Free trial: cancel any time during your 7-day free trial and you won't be charged at all.
- First charge: if The Journey In isn't for you, email us within 7 days of your first payment for a full refund.
- Renewals: monthly renewals aren't refunded for partial months, since you keep access until the period ends. If you forgot to cancel and haven't used paid features since the renewal, contact us within 7 days and we'll make it right.
- Billing errors: duplicate or mistaken charges are always refunded in full.
Refunds go back to your original payment method and usually appear within 5 to 10 business days. Where local law gives you additional rights, those apply.
Contact
Email support@thejourneyin.us with the email address on your account.